The importance of having a 'No Blame' culture...

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1 Important Note

What is a “no blame” culture ?

Wikipedia talks about a Just Culture and says: “A just culture is the opposite of a blame culture. A just culture is not the same as a no-blame culture but is a culture where individuals are accountable for their willful misconduct or gross negligence […] In a system of just culture, discipline is linked to inappropriate behavior, rather than harm. This allows for individual accountability and promotes a learning organisation culture”

https://www.gov.uk/government/speeches/from-a-blame-culture-to-a-learning-culture

“From a blame culture to a learning culture”

Health Secretary (Jeremy Hunt) addresses the Global Patient Safety Summit on improving safety standards in healthcare

https://hbr.org/2022/02/blame-culture-is-toxic-heres-how-to-stop-it

Blame Culture Is Toxic. Here’s How to Stop It. by Michael Timms February 09, 2022

https://journals.sagepub.com/doi/10.1037/1089-2680.5.4.323 Bad is Stronger than Good

https://www.gottman.com/blog/the-magic-relationship-ratio-according-science/ The Magic Relationship Ratio, According to Science (That “magic ratio” is 5 to 1)

https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/

https://www.nature.com/articles/srep17390 Two Distinct Moral Mechanisms for Ascribing and Denying Intentionality

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3115647/ People or systems? To blame is human. The fix is to engineer

https://journals.sagepub.com/doi/10.1177/0021886396321001 Learning from Mistakes is Easier Said Than Done: Group and Organizational Influences on the Detection and Correction of Human Error

“Nobody will take accountability for problems if they think they’ll be punished for doing so. Furthermore, learning and problem solving go out the window in workplaces that tolerate blame. Instead of learning from mistakes, blamed employees tend to hide their mistakes”

References:

Collins, B., 1997. Emotional Unavailability. McGraw Hill Book Company.
Csikszentmihalyi, M., 1997. Flow: The Psychology of Optimal Experience.

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•  Updated: 30th May 2023 by David Husband  •  Created: 24th May 2023 by David Husband  •
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